The Unlicensed Reports section allows you to promote individual reports that a subscriber is not currently licensed to.
It's ideal for showcasing high-value content that aligns with a user’s interests but sits outside their current license, driving engagement and upsell opportunities.
🔔See: Licensing The Basics
Each report will be displayed with a padlock indicating that it is unlicensed. Users can select the 'Request access' option to take them to the reports landing page, depending on how this has been configured.

🔔See also: Category Landing Page
How It Works
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Reports are displayed in a card layout, pulled from selected categories that the user is not licensed to.
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Only unlicensed reports that have been recently published will appear
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Cards update automatically based on user license and newly published reports.
- Select 'Request Access' to access the report landing pages and buy options.
This section is best used if you typically assign report-level (Single Title) licenses.
🔔Note: If category-wide licensing is mainly used, it is recommended that the “Unlicensed Categories” section be used instead. See Unlicensed Categories.
Unlicensed Reports: Customisation Options
Administrators can use the dropdown menu to select the subscription categories to promote to the user.
Title
Customise the section title using the Title field. This text will appear at the top of the section—for example, Explore More, Reports You May Like, or Locked Insights.
Metadata
Each unlicensed report appears as a card with optional metadata fields to add context and prompt interest.
Optional Metadata Fields:
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Description – Adds a short summary or teaser of the report’s content
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Published Date – Shows how recent the content is
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Analysts – Highlight contributors for credibility
Enable any of these fields by checking the corresponding box in the configuration panel.
Card Layout
Configure the number of rows and columns shown in the section. Choose from:
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2, 3, or 4 columns
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Set how many rows of content will appear
Card layout is responsive and adjusts automatically based on the viewer’s screen size.
🔔 See also: Licensed Reports