Your site sends out a number of automated emails as a result of a range of actions.
Below is a list of the emails that the site will send out, with information on each:
Description | Steps to Generate | Customizable Template | |
Account manager message | Email template for Contacting an account manager. | Send an email from the account manager contact link in a sales report | Yes |
Add licenses | Can optionally be sent to users after adding report licenses | Create license and click send email as the final step | Yes |
AdminIP registration | Email template for admins registering new IP addresses. | Go to admin area with an IP that isn't registered in the whitelist. Click link to take you to RegisterIP.aspx. | Yes |
Ask The Analyst | Email template for the automated email sent when 'Ask the Analyst' feature is used. | Send a question to the analyst from a report's table of contents, or from within a chapter | Yes |
Bulk email html | Email template for sending email via the admin interface in Html mode | Select Send email from Tools within Admin > Accounts | Yes |
New user registration | Welcome email template for new users who have registered via the login page | Create a new user from admin and select email temporary password | Yes |
New user registration from web service | Welcome email template for new users who have been registered via the User Management web-service | Create a new user through the SOAP web services | Yes |
New user registration No Login Link | Welcome email template for new users who have registered via the login page | Create a new user via the login page | Yes |
News subscription | NewsFeed updated subscription email | Subscribe to a news feed and update some items within the feed | Yes |
Report purchase from web service |
This is a legacy email. We will soon be removing this. Email for users who have purchased a report through the web-services |
Buy a report using the SOAP synch services | Yes |
Report rating notification | Email that is sent to notify of a new report rating submission | Enable report ratings and add a Rating Notification Email. Then rate a report | Yes |
Reset password | Email template for resetting a users encrypted password | Select Password Reminder in Login form | Yes |
Saved search alert | Email template for saved-search alerts | Create a saved search, then add a new report or edit content of an existing one which would make it appear in a saved search alert. | Yes |