Delete a User or an Account
In this article you'll learn how to delete a user or an account from your system.
How to Delete a User
1. Go to Admin > Accounts > User and select the relevant user.
.png?quality=high&width=688&height=384&name=Group%2017%20(3).png)
2. On the user page, next to the Username click the trash icon to delete the user.
.png?quality=high&width=688&height=382&name=Group%2018%20(3).png)
3. Click Continue to proceed with deleting the user.
🔔 When deleting a user, their usage stats remain. It appears when exporting analysis reports.
Deleting an Account
1. Go to Admin > Accounts and select the relevant account.
2. Click the Related Actions button on the right of the page and click Delete Account.
.png?quality=high&width=688&height=386&name=Group%2019%20(3).png)
3. Click Delete to confirm.
This will delete all users within the account.
🚨 Be aware that deleting an active account will also delete all usage data for this account
Next Steps
Viewing Report Access Statistics
View a list of active users in an account
How to add or delete the email domains that users use to register to the site