---
title: Operations & Administration support | Guide & Help
description: Vital information on domain configuration, email deliverability, search setup and Content Catalyst policies and notices
---

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1. [Guide & Help](https://guide.contentcatalyst.com/)
2. [Operations & Administration support](https://guide.contentcatalyst.com/operations-administration-support)

# Operations & Administration support

 Vital information on domain configuration, email deliverability, search setup and Content Catalyst policies and notices

## Domain Configuration

- [Content Catalyst Hosting & CDN Details](https://guide.contentcatalyst.com/hc/en-gb/articles/360033082811-hosting-changes-and-cdns-technical-details-)

## Email Deliverability

- [Best Practices for Email Deliverability](https://guide.contentcatalyst.com/hc/en-gb/articles/115001074546-best-practices-for-email-deliverability-)
- [Checking undelivered emails in Sendgrid](https://guide.contentcatalyst.com/hc/en-gb/articles/4403014699025-checking-undelivered-emails-in-sendgrid)

## Search Configuration

- [Search Results Weighting - Configuration](https://guide.contentcatalyst.com/hc/en-gb/articles/212089066-search-results-weighting-configuration)
- [Advanced Search - Usage and Syntax](https://guide.contentcatalyst.com/hc/en-gb/articles/212089366-advanced-search-usage-and-syntax)
- [Adding Key Words for your Search Suggestions](https://guide.contentcatalyst.com/hc/en-gb/articles/115002959343-adding-key-words-for-your-search-suggestions)
- [Popular Searches](https://guide.contentcatalyst.com/hc/en-gb/articles/212091746-popular-searches)

## Chargeback Codes

- [Enabling/Disabling Chargeback Codes for an Account](https://guide.contentcatalyst.com/hc/en-gb/articles/213672466-enabling-disabling-chargeback-codes-for-an-account-)
- [Viewing Your Chargeback Code Data](https://guide.contentcatalyst.com/hc/en-gb/articles/215174223-viewing-your-chargeback-code-data)
- [Adding a Chargeback Code](https://guide.contentcatalyst.com/hc/en-gb/articles/213672306-adding-a-chargeback-code)

## Policies & Notices

- [Release Notes](https://guide.contentcatalyst.com/release-notes)
- [Raising a support ticket](https://guide.contentcatalyst.com/raising-a-support-ticket)
- [Cookie Policy](https://guide.contentcatalyst.com/cookie-policy)
- [Privacy Notice](https://guide.contentcatalyst.com/privacy-notice-1)

## API

- [API: Use cases](https://guide.contentcatalyst.com/api-use-cases)
- [API: Authentication](https://guide.contentcatalyst.com/api-authentication)
- [API: Overview](https://guide.contentcatalyst.com/api-application-programming-interfaces-overview)
- [API: Analysts ](https://guide.contentcatalyst.com/api-analysts-)
- [API: Attachments and Print Copies](https://guide.contentcatalyst.com/api-attachments-and-print-copies)
- [API: Buy it now Link & Price](https://guide.contentcatalyst.com/api-buy-it-now-link-price)
- [API: Single Sign On (SSO)](https://guide.contentcatalyst.com/api-single-sign-on-sso)

See less ▼

- [Setting Up Your Content Catalyst Subscriber Portal](https://guide.contentcatalyst.com/setting-up-your-content-catalyst-subscriber-portal#main-content)

    - [Onboarding](https://guide.contentcatalyst.com/setting-up-your-content-catalyst-subscriber-portal#onboarding)
    - [Site Options](https://guide.contentcatalyst.com/setting-up-your-content-catalyst-subscriber-portal#site-options)
    - [Showcase Page](https://guide.contentcatalyst.com/setting-up-your-content-catalyst-subscriber-portal#showcase-page)
    - [Export Template Customisation & Branding](https://guide.contentcatalyst.com/setting-up-your-content-catalyst-subscriber-portal#export-template-customisation-branding)
    - [Site Design & Branding](https://guide.contentcatalyst.com/setting-up-your-content-catalyst-subscriber-portal#site-design-branding)
- [Site Authentication & User Registration](https://guide.contentcatalyst.com/site-authentication-user-registration#main-content)

    - [Site Access](https://guide.contentcatalyst.com/site-authentication-user-registration#site-access)
    - [User Registration](https://guide.contentcatalyst.com/site-authentication-user-registration#user-registration)
    - [SSO](https://guide.contentcatalyst.com/site-authentication-user-registration#sso)
- [Account & User Management](https://guide.contentcatalyst.com/account-user-management#main-content)

    - [Account Creation & Management](https://guide.contentcatalyst.com/account-user-management#account-creation-management)
    - [User Creation & Management](https://guide.contentcatalyst.com/account-user-management#user-creation-management)
    - [Security](https://guide.contentcatalyst.com/account-user-management#security)
    - [Account Manager Creation & Management](https://guide.contentcatalyst.com/account-user-management#account-manager-creation-management)
    - [Guest Access](https://guide.contentcatalyst.com/account-user-management#guest-access)
- [Licensing & Access Management](https://guide.contentcatalyst.com/licensing-access-management#main-content)

    - [Creating & Managing Licenses](https://guide.contentcatalyst.com/licensing-access-management#creating-managing-licenses)
    - [Prevent Full Downloads](https://guide.contentcatalyst.com/licensing-access-management#prevent-full-downloads)
    - [Remote Access](https://guide.contentcatalyst.com/licensing-access-management#remote-access)
    - [Restrict Export Formats](https://guide.contentcatalyst.com/licensing-access-management#restrict-export-formats)
- [Organise, Categorise, and Link Content](https://guide.contentcatalyst.com/organise-categorise-and-link-content#main-content)

    - [Creating & Managing Category Trees](https://guide.contentcatalyst.com/organise-categorise-and-link-content#creating-managing-category-trees)
    - [Configuring Category Landing Pages](https://guide.contentcatalyst.com/organise-categorise-and-link-content#configuring-category-landing-pages)
    - [Category & Report Covers](https://guide.contentcatalyst.com/organise-categorise-and-link-content#category-report-covers)
    - [Chapters & Sections](https://guide.contentcatalyst.com/organise-categorise-and-link-content#chapters-sections)
    - [Analysts](https://guide.contentcatalyst.com/organise-categorise-and-link-content#analysts)
    - [Tags](https://guide.contentcatalyst.com/organise-categorise-and-link-content#tags)
    - [Report Series & Linked Reports](https://guide.contentcatalyst.com/organise-categorise-and-link-content#report-series-linked-reports)
    - [Promote Categories](https://guide.contentcatalyst.com/organise-categorise-and-link-content#promote-categories)
- [Create & Deliver Content and Data](https://guide.contentcatalyst.com/create-deliver-content-and-data#main-content)

    - [Report Metadata](https://guide.contentcatalyst.com/create-deliver-content-and-data#report-metadata)
    - [Importing Content](https://guide.contentcatalyst.com/create-deliver-content-and-data#importing-content)
    - [Instant Insights/Briefings](https://guide.contentcatalyst.com/create-deliver-content-and-data#instant-insights-briefings)
    - [Interactive Docs](https://guide.contentcatalyst.com/create-deliver-content-and-data#interactive-docs)
    - [DocuViewer](https://guide.contentcatalyst.com/create-deliver-content-and-data#docuviewer)
    - [PDF/SlideViewer](https://guide.contentcatalyst.com/create-deliver-content-and-data#pdf-slideviewer)
    - [Power BI](https://guide.contentcatalyst.com/create-deliver-content-and-data#power-bi)
    - [Video Content](https://guide.contentcatalyst.com/create-deliver-content-and-data#video-content)
    - [External Reports](https://guide.contentcatalyst.com/create-deliver-content-and-data#external-reports)
    - [Publishing Workflow](https://guide.contentcatalyst.com/create-deliver-content-and-data#publishing-workflow)
    - [DataViewer](https://guide.contentcatalyst.com/create-deliver-content-and-data#dataviewer)
    - [RSS Feeds](https://guide.contentcatalyst.com/create-deliver-content-and-data#rss-feeds)
- [Operations & Administration support](https://guide.contentcatalyst.com/operations-administration-support#main-content)

    - [Domain Configuration](https://guide.contentcatalyst.com/operations-administration-support#domain-configuration)
    - [Email Deliverability](https://guide.contentcatalyst.com/operations-administration-support#email-deliverability)
    - [Search Configuration](https://guide.contentcatalyst.com/operations-administration-support#search-configuration)
    - [Chargeback Codes](https://guide.contentcatalyst.com/operations-administration-support#chargeback-codes)
    - [Policies & Notices](https://guide.contentcatalyst.com/operations-administration-support#policies-notices)
    - [API](https://guide.contentcatalyst.com/operations-administration-support#api)
- [Site Extensions & Integrations](https://guide.contentcatalyst.com/site-extensions-integrations#main-content)

    - [CRM Integrations](https://guide.contentcatalyst.com/site-extensions-integrations#crm-integrations)
    - [Integrations](https://guide.contentcatalyst.com/site-extensions-integrations#integrations)
- [Tracking & Analytics of Subscriber Use](https://guide.contentcatalyst.com/tracking-analytics-of-subscriber-use#main-content)

    - [General](https://guide.contentcatalyst.com/tracking-analytics-of-subscriber-use#general)
    - [Report Access](https://guide.contentcatalyst.com/tracking-analytics-of-subscriber-use#report-access)
    - [Popular Searches](https://guide.contentcatalyst.com/tracking-analytics-of-subscriber-use#popular-searches)
    - [Tracking Snippets](https://guide.contentcatalyst.com/tracking-analytics-of-subscriber-use#tracking-snippets)
    - [Account Statistics](https://guide.contentcatalyst.com/tracking-analytics-of-subscriber-use#account-statistics)
    - [Analytics Sales Leads](https://guide.contentcatalyst.com/tracking-analytics-of-subscriber-use#analytics-sales-leads)
- [Sales & Marketing](https://guide.contentcatalyst.com/sales-marketing#main-content)

    - [Email Customisation & Branding](https://guide.contentcatalyst.com/sales-marketing#email-customisation-branding)
    - [Buy It Now](https://guide.contentcatalyst.com/sales-marketing#buy-it-now)
    - [Instant Access Links](https://guide.contentcatalyst.com/sales-marketing#instant-access-links)
    - [Search Engine Verification](https://guide.contentcatalyst.com/sales-marketing#search-engine-verification)
    - [Trials](https://guide.contentcatalyst.com/sales-marketing#trials)
    - [Personalised Content Notifications](https://guide.contentcatalyst.com/sales-marketing#personalised-content-notifications)
- [Content Discovery](https://guide.contentcatalyst.com/content-discovery#main-content)

    - [Site Navigation](https://guide.contentcatalyst.com/content-discovery#site-navigation)
    - [End-User Search](https://guide.contentcatalyst.com/content-discovery#end-user-search)
    - [Categories & Tags](https://guide.contentcatalyst.com/content-discovery#categories-tags)
    - [MyCatalyst](https://guide.contentcatalyst.com/content-discovery#mycatalyst)
- [End-User Actions](https://guide.contentcatalyst.com/end-user-actions#main-content)

    - [Share Briefing](https://guide.contentcatalyst.com/end-user-actions#share-briefing)
    - [Ask The Analyst](https://guide.contentcatalyst.com/end-user-actions#ask-the-analyst)
    - [Collate & Export Content](https://guide.contentcatalyst.com/end-user-actions#collate-export-content)
    - [Share](https://guide.contentcatalyst.com/end-user-actions#share)
    - [Notes](https://guide.contentcatalyst.com/end-user-actions#notes)
    - [Translation](https://guide.contentcatalyst.com/end-user-actions#translation)
    - [User Profile](https://guide.contentcatalyst.com/end-user-actions#user-profile)
- [RabbitMQ](https://guide.contentcatalyst.com/rabbitmq#main-content)

    - [How to Use Rabbit MQ](https://guide.contentcatalyst.com/rabbitmq#how-to-use-rabbit-mq)
    - [RabbitMQ: Events](https://guide.contentcatalyst.com/rabbitmq#rabbitmq-events)

- [Main Website](https://contentcatalyst.com/)
- [Go to Customer Portal](https://guide.contentcatalyst.com/tickets-view)
- [Release Notes](https://guide.contentcatalyst.com/release-notes)
- [Raise a Ticket](https://guide.contentcatalyst.com/tickets-view/new?)

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