User Creation & Management

Delete a User or an Account

In this article you'll learn how to delete a user or an account from your system.

How to Delete a User

1. Go to Admin > Accounts > User and select the relevant user.

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2. On the user page, next to the Username click the trash icon to delete the user.

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3. Click Continue to proceed with deleting the user.

🔔 When deleting a user, their usage stats remain. It appears when exporting analysis reports.

Deleting an Account

1. Go to Admin > Accounts and select the relevant account. 

2. Click the Related Actions button on the right of the page and click Delete Account

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3. Click Delete to confirm.

This will delete all users within the account.

🚨 Be aware that deleting an active account will also delete all usage data for this account

Next Steps

Viewing Report Access Statistics 

View a list of active users in an account

How to add or delete the email domains that users use to register to the site