- Guide & Help
- Tracking & Analytics of Subscriber Use
- Popular Searches
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Setting Up Your Content Catalyst Subscriber Portal
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Site Authentication & User Registration
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Account & User Management
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Licensing & Access Management
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Organise, Categorise, and Link Content
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Create & Deliver Content and Data
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Operations & Administration support
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Site Extensions & Integrations
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Tracking & Analytics of Subscriber Use
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Sales & Marketing
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Content Discovery
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End-User Actions
Search Analytics Reports
You can access reports in the Content Catalyst platform that track no-result searches and search keywords
Read this article to understand how to:
- Identify gaps in your report portfolio.
- Reveal potential private consulting projects.
- Get closer to your customers without the need for expensive surveys or research projects.
- Provide users with new content that reflects their needs.
- Be the first to spot potential high-value/hot topics.
The system tracks all searches launched and collates a list of search terms that have returned no results.
Admin users can see the number of times each term has been searched for and which users have searched for them.
To do this do the following:
1. In the Admin area, click the Analysis tab.
2. Click on No Results Searches
You can click on an individual search term to be taken to the Search Keywords tab, to view more information about who searched for this.
Accessing Statistics on Search Keywords
Within the Analysis area of Admin, you have the ability to see which users searched for a specific term. To do this select the Search Keywords tab in the Analysis area.
Enter your keyword i.e 'agriculture'.
This will then display all users who searched for 'agriculture'.