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MyCatalyst: Usage

The Usage page delivers helpful insights into your sites MyCatalyst AI chat tool. 

 Introduction 

The MyCatalyst Usage page can be used to gather key insights into your site's AI chat tool usage. 

Users with the Usage Analysis or Site Admin rights permissions can access the page by heading to Admin > Analysis > My Catalyst Usage. 

🔔Note: For more information see MyCatalyst: AI Chat

Usage Overview Page 

The usage overview page highlights nine key insights from your users MyCatalyst sessions covering the current week, the previous 4 weeks, and the previous 3 months.

The following insights are covered: 

Sessions: Total Chat Sessions 

Active Users: Distinct users with sessions

Questions: Total questions asked

Answers: Total answers generated

Average Q / Session: Average questions per session

Report Citations: Total report snippets cited

Feedback: Total report snippets cited

MCP Sessions: If enabled

Tokens used: Shows the tokens used and the AI model used

 

Weekly Usage Trend Graph

Displays a graph of the weekly usage trends. Users with the Usage Analysis or Site Admin rights permissions can check the various options to show the various insights. 

 

Most Cited Reports 

Displays a list of cited reports, the assigned category, number of citations and sessions.

 

Use the Search option to narrow down specific reports. 

Use the columns dropdown to add or remove any columns to the report. 

This report can be downloaded as an excel file using the 'Download' option. 

   

 

Question Topics 

The 'Cluster Question into Topics' slide allows users to display the top ranked Topics searched within a date range time frame. 

The 'Number of topics' can be set with the slider from 0 - 50 to display the top ranked question topics. 

🔔Note: If the Number of Topics target number requested can not be met the generated topics will only show what is available.

Users can also search this report, or download the report to Excel as a .csv file.