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RabbitMQ Events: Changes to Users & User Activity

The article below will detail what can be seen in the Users and User Activity related events in your Content Catalyst RabbitMQ feed.

The following events are available: 

 Contacting an account manager

subscriber.requests.accountmanager

Contains the message being sent by a user to their account manager.

Message Body

{
     "$schema": "http://json-schema.org/draft-04/schema#",
     "type": "object",
     "properties": {
         "to": {
             "type": "object",
             "description": "Details of the account manager the user sent the message to",
             "properties": {
                 "name": { "type": "string" },
                 "email":  { "type": "string", "format": "email" }
             }
         },
         "sender": {
             "description": "The details of the user sending the message",
             "type": "object",
             "properties": {
                 "accountName": {
                     "description": "The account the user is in",
                     "type": "string"
                 },
                 "companyName": {
                     "description": "The company associated with the account",
                     "type": "string"
                 },
                 "username": {
                     "description": "The unique username of the sender",
                     "type": "string"
                 },
                 "fullName": {
                     "description": "The user's name",
                     "type": "string"
                 },
                 "email": {
                     "description": "The sender's email address",
                     "type": "string",
                     "format": "email"
                 },
                 "phone": {
                     "description": "The sender's phone number",
                     "type": "string"
                 }
             }
         },
         "subject": {
             "description": "The message's subject",
             "type": "string"
         },
         "body": {
             "description": "The message",
             "type": "string"
         },
         "productTitle": {
             "description": "The title of the product the user was viewing, if any",
             "type": "string"
         },
         "productCode": {
             "description": "The code of the product the user was viewing, if any",
             "type": "string"
         },
         "pageUrl": {
             "description": "Url of the page the user was viewing",
             "type": "string"
         }
     }
 }

Request access for a colleague

subscriber.requests.requestAccessForColleague

Contains the details of a colleague sent by a user to their account manager to request access

Message Body

{
     "$schema": "http://json-schema.org/draft-04/schema#",
     "type": "object",
     "properties": {
         "to": {
             "type": "object",
             "description": "Details of the account manager the user sent the message to",
             "properties": {
                 "name": { "type": "string" },
                 "email":  { "type": "string", "format": "email" }
             }
         },
         "sender": {
             "description": "The details of the user sending the message",
             "type": "object",
             "properties": {
                 "username": {
                     "description": "The unique username of the sender",
                     "type": "string"
                 },
                 "email": {
                     "description": "The sender's email address",
                     "type": "string",
                     "format": "email"
                 }
             }
         },
         "firstName": {
             "description": "The colleague's first name",
             "type": "string"
         },
         "lastName": {
             "description": "The colleague's last name",
             "type": "string"
         },
         "company": {
             "description": "The colleague's company",
             "type": "string"
         },
         "email": {
             "description": "The colleague's email",
             "type": "string",
             "format": "email"
         },
         "phoneNumber": {
             "description": "The colleague's phone number, if any",
             "type": "string"
         }
     }
 }

Ask an analyst

subscriber.requests.asktheanalyst

Contains the question being asked by a user to the analyst.

Message Body

{
     "$schema": "http://json-schema.org/draft-04/schema#",
     "type": "object",
     "properties": {
         "asker": {
             "type": "object",
             "description": "Details of the user asking the question",
             "properties": {
                 "username": { "type": "string" },
                 "email":  { "type": "string", "format": "email" },
                 "phone": { "type": "string" },
                 "department":  { "type": "string" },
                 "countryCode": { "type": "string" },
                 "fullName":  { "type": "string" },
                 "firstName": {
                     "type": "string",
                     "description": "A guess of the user's first name, derived as all but the last word of the fullName"
                 },
                 "surname":  {
                     "type": "string",
                     "description": "A guess of the user's surname, derived as the last word of the fullName"
                 },
                 "company":  {
                     "type": "string",
                     "description": "The user's account's company name"
                 }
             }
         },
         "analyst": {
             "description": "The details of the user receiving the question",
             "type": "object",
             "properties": {
                 "email": { "type": "string", "format": "email" },
                 "name": { "type": "string" }
             }
         },
         "question": {
             "description": "The askers question to the analyst",
             "type": "string"
         },
         "productCode": {
             "description": "The product code of the product in question",
             "type": "string"
         },
         "fullCode": {
             "description": "The full code of the section in question",
             "type": "string"
         },
         "reportUrlLink": {
             "description": "The link to the product/section in question",
             "type": "string"
         },
         "snippetContent": {
             "description": "The content (truncated) of the section in question",
             "type": "string"
         }
     }
 }

Request Email Change

subscriber.requests.changeemail

This message is sent when a user requests an email change in their profile page. You can contact us to enable this feature but doing so disallows users from changing their email autonomously.

This feature is disabled by default.

Message Body

{
     "$schema": "http://json-schema.org/draft-04/schema#",
     "type": "object",
     "properties": {
         "requestedEmail": {
             "description": "The new email address that was requested",
             "type": "string",
             "format": "email"
         },
         "user": {
             "description": "Details of the user requesting an email change",
             "type": "object",
             "properties": {
                 "username": {
                     "description": "The unique username of the sender",
                     "type": "string"
                 },
                 "email": {
                     "description": "The sender's current email address",
                     "type": "string",
                     "format": "email"
                 }
             }
         }
     }
 }

Request Access To Product

subscriber.requests.productaccess

This message is sent when a user requests access to a product via the Request Access button on the marketing page.

Message Body

{
     "$schema": "http://json-schema.org/draft-04/schema#",
     "type": "object",
     "properties": {
         "to": {
             "description": "Details of the account manager",
             "type": "object",
             "properties": {
                 "name": {
                     "description": "Name",
                     "type": "string"
                 },
                 "email": {
                     "description": "Email address",
                     "type": "string",
                     "format": "email"
                 }
             },
                     },
         "sender": {
             "description": "Details of the user requesting access",
             "type": "object",
             "properties": {
                 "username": {
                     "description": "Username",
                     "type": "string"
                 },
                 "fullName": {
                     "description": "Full name",
                     "type": "string"
                 },
                 "email": {
                     "description": "Email address",
                     "type": "string",
                     "format": "email"
                 },
                 "phone": {
                     "description": "Phone number if available",
                     "type": "string"
                 },
                 "accountName": {
                     "description": "Account name",
                     "type": "string"
                 },
                 "companyName": {
                     "description": "Company name",
                     "type": "string"
                 }
             },
                     },
         "productTitle": {
             "description": "The title of the product",
             "type": "string"
         },
         "productCode": {
             "description": "The product code",
             "type": "string"
         },
         "price": {
             "description": "The price of the product if available",
             "type": "number"
         }
     }
 }

Subscriber added

subscriber.changes.added

Message Body

{
     "$schema": "http://json-schema.org/draft-04/schema#",
     "type": "object",
     "properties": {
         "username": {
             "type": "string",
             "description": "The unique username of user being added."
         },
         "permittedMarketing": {
             "type": "boolean",
             "description": "Whether the user opted into receiving marketing. If not provided then presume false."
         }
     }
 }

Subscriber updated

subscriber.changes.updated

Message Body

{
     "$schema": "http://json-schema.org/draft-04/schema#",
     "type": "object",
     "properties": {
         "username": {
             "type": "string",
             "description": "The unique username of user being updated."
         }
     }
 }

Subscriber moved

subscriber.changes.moved

Message Body

{
     "$schema": "http://json-schema.org/draft-04/schema#",
     "type": "object",
     "properties": {
         "username": {
             "type": "string",
             "description": "The unique username of user being moved."
         },
         "fromAccountName": {
             "type": "string",
             "description": "The unique name of the account the user used to belong to."
         },
         "toAccountName": {
             "type": "string",
             "description": "The unique name of the account the user now belongs to."
         }
     }
 }

Subscriber removed

subscriber.changes.removed

Message Body

{
     "$schema": "http://json-schema.org/draft-04/schema#",
     "type": "object",
     "properties": {
         "username": {
             "type": "string",
             "description": "The unique username of user being removed."
         }
     }
 }

Subscriber category licenses removed

subscriber.changes.categoryLicensesRemoved

Message Body

{
     "$schema": "http://json-schema.org/draft-04/schema#",
     "type": "object",
     "properties": {
         "username": {
             "type": "string",
             "description": "The unique username of user whose category licenses are being removed."
         }
     }
 }

Subscriber product licenses removed

subscriber.changes.productLicensesRemoved

Message Body

{
     "$schema": "http://json-schema.org/draft-04/schema#",
     "type": "object",
     "properties": {
         "username": {
             "type": "string",
             "description": "The unique username of user whose product licenses are being removed."
         }
     }
 }

Subscriber login

subscriber.login

A message is sent when a user logs in via any of the following methods:

AuthenticationType

Login source

Anonymous

Accessing the site without logging in when a

guest user is configured

Password

Logging in with a password via the login form

or the authenticate API

SessionKey

Using a session key to log in (single sign on)

Cookie

If a user chooses the remember me option

when originally logging on and returns

within 30 days

(this is the default duration of the remember

me cookie)

TwoFactor

Logging in via the login form with two factor

authentication set up

SelfRegistration

Logging in straight after a user registers

using the registration form

ProductInstantAccessToken

Logged in using a secure instant access link

Message Body

{
     "$schema": "http://json-schema.org/draft-04/schema#",
     "type": "object",
     "properties": {
         "user": {
             "type": "object",
             "properties":  {
                 "username": {
                     "type": "string",
                     "description": "The username of the user who logged in"
                 },
                 "ipAddress": {
                     "type": "string",
                     "description": "The IP address of the user who logged in"
                 },
                 "IsAdministrator": {
                     "type": "boolean",
                     "description": "Whether the user that logged in is an administrator"
                 }
             }
         },
         "authenticationType": {
             "type": "string",
             "enum": ["Anonymous", "Password", "SessionKey", "Cookie", "TwoFactor", "SelfRegistration"]
             "description": "The type of login"
         },
         "dateTime": {
             "type": "string",
             "format": "date-time",
             "description": "The date and time the user the logged in"
         },
         "IsForApi": {
             "type": "boolean",
             "description": "If the login is for an API (loginType will be 'Password')"
         }
     }
 }