Viewing Report Access Statistics

Gain a comprehensive understanding of report popularity and usage trends with in-platform report access statistics

Read this article to understand how to:

Analyse user behaviour
Identify the most visited reports, categories, and general usability trends

Report Access By Account

Report Access statistics can be found via Admin > Analysis > Report Access tab.

From here you can export an Excel data file, displaying all user activity in your full portfolio between your selected dates.

🔔Note: To access the Analysis area, users must have the 'Usage Analysis' administrator permissions assigned to them.

See: Assigning Admin Access to a User.

Listed below are the Log Columns (and what they mean) that will appear in your Excel download

Title - The report title accesed
Chapter - The chapter(s) in the report that were accessed
Price - The report price defined in the report summary
Report Code - The report code as listed in your subscriber portal
Report ID
Request Type:
- Downloaded product content - a user has downloaded the product's content
- Downloaded custom report to ... - a user has downloaded a custom report via the chosen export method (e.g ppt, doc, xls)
- Opened chapter - a user has opened a chapter within a report
- Opened product landing page - a user has landed on the product's landing page
- Opened a news product or item - a user has accessed a news feed product or item
- Opened product marketing page - a user has landed on a product's marketing page as they don't have a license
- Stayed on the product - a user has stayed on a product for 5 minutes (1 minute for a briefing)
- Sent product as email - a user has sent the product to someone via the send briefing to colleague method.
- Opened file in PDF and Slide Viewer - a user has accessed a PDF and Slide Viewer product.
- Opened external product - a user has accessed an external product
- Searched within a product - a user has searched within a product
- Downloaded marketing brochure - a user has downloaded a marketing brochure
User ID - the user's ID number as listed in the system
IP Address - user's IP address
Host Name - the host's IP address
Browse Date - time and date report was accessed
License ID - this is populated by the number of licenses created. The first is 1, the second is 2 and so on.
Email - user's email address
Phone - user's phone number
Job Title - user's job title
Department - user's department within their company
Username - user's username
Account ID - user's account ID
Account Name - the name of the user's associated account in the Content Catalyst system
Company Name - the company the user works for
Referrer Code - Showcase page section referrer code.

🔔 With this information, you can create pivot tables and charts in Excel.

What's next?

What do the columns headings mean?

Accessing Stats in the General Tab