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- Guide & Help
- Operations & Administration support
- Domain Configuration
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Setting Up Your Content Catalyst Subscriber Portal
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Site Authentication & User Registration
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Account & User Management
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Licensing & Access Management
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Organise, Categorise, and Link Content
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Create & Deliver Content and Data
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Operations & Administration support
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Site Extensions & Integrations
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Tracking & Analytics of Subscriber Use
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Sales & Marketing
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Content Discovery
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End-User Actions
Content Catalyst Hosting & CDN Details
Why we host the platform on AWS and the benefits it provides for you and your end-users
Report attachments and images on the Content Catalyst platform are stored using Amazon Web Service’s Simple Storage Service (AWS S3). Previously, these files were hosted on Rackspace. This means that content is encrypted at rest, in AWS’ US/Virginia and US/Ohio regions.
AWS S3 provides a Service Level Agreement (SLA) of 99.9% uptime per month and a durability guarantee of 99.999999999%.
Content will be stored using random names, allowing multiple files with the same file name to be uploaded. This naming convention also reduces the frequency of caching issues, particularly when deleting and uploading files with the same names.
To improve the download speed of attachments and images, content will be provided by AWS’ global Content Delivery Network; CloudFront. This change will enforce HTTPS connections, use a separate domain and improve page loading times across the platform.
🚨 All content accessed through the CDN will require a secure token that is automatically obtained through your website (i.e. authentication via the platform), which will last for 12 hours.
If you have any further questions relating to these changes, please feel free to contact us.