Adding a Chargeback Code

You can add chargeback codes to reports allowing you to track the value of the content being viewed

The platform allows the use of chargeback codes. You can add chargeback codes to reports allowing you to track the value of the content being viewed.

Adding a chargeback code

1. To add a chargeback code to a report, there are two ways to do this. Firstly, you need to open the report from your list of products.

2. Click to download the report of attachment. The Chargeback prompt will appear.

3. You are prompted to add a code and description. The code should be unique for each project and can contain numbers and letters. The description can be used to help you find this code again when adding it to further reports. Codes that you have already added to any report on the site will appear as autocomplete options here. 

4. Once you have added this information select Track.

Alternatively, before downloading you can click on the Chargeback button at the bottom right corner of the screen. This will open the same prompt.

What's next?

Enabling/Disabling Chargeback Codes for an Account

Viewing Your Chargeback Code Data