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Set Password Expiry at User Level

Set password expiry at a global, an account level, or set at a user level for added security.

Read this article to understand:

  • How to set password expiration for a user
  • How this changes the log in experience

🔔Note: If a password expiry has been set at a global or account level, this also affects API users - when the password expires for an API user, they won't be able to access our API's until the password has been changed. 

Setting the preference to a high number for these users will mitigate problems around API users not being able to authenticate in this event.

Set password expiration for a user

1. Head to the Accounts section in the admin interface. 

2. Select an account.

3. Click the Users tab and select a user.

4. Click the pen icon on the right-hand side to edit.

 

5. Set the password expiry and click Save.

How does this change the login experience?

When a password has expired, the next time the user logs in they will be prompted to change their own password:

What's Next?

Global and Account Preferences

Manually Reset a User's Password